Voice AI for clinics
Never miss a patient call again.
An AI receptionist that answers, books, reschedules and follows up on your existing clinic number, in the language the caller starts in.
No IVR menu, no hold music, no voicemail. A person takes over the moment one is needed.
- English
- Hindi
- Kannada
- Telugu
- Tamil
- Malayalam
- Marathi
- 09:14You are with a patient. Answered anyway.
- 13:22The desk is at lunch. Fees and timings, explained.
- 17:05Two callers at once. Neither one waits.
- 20:41Long after closing. Saturday 11:00, confirmed.
No one is asked to call back later.
The problem
Behind every unanswered call is someone who needs to be seen.
A clinic’s phone rings hardest when the front desk is busiest. Calls go unanswered during consultations, over lunch, after hours and on Sundays, and every missed call is a patient left waiting.
Where calls slip through
- 01During consultations
The doctor and the desk are busy with a patient when the phone rings.
- 02Lunch, evenings and Sundays
Patients call when it suits them, not when the desk is staffed.
- 03Hold music and IVR menus
Callers give up before they ever reach a person.
- 04Two calls at once
One receptionist, one line, and the second caller waits or hangs up.
- 05No-shows and late changes
Patients forget visits, and cancellations don't reach them in time.
- 06Routine calls crowd the desk
Fees, timings, reminders and recalls take time away from patients in the clinic.
Our answer
1NFR is an AI receptionist that picks up every call on your existing number. It answers questions, books and reschedules, follows up, and brings in a person the moment one is needed.
What the assistant handles
Every call answered, every patient followed up.
A concierge on duty 24×7
Takes calls, enquiries and new-patient leads at any hour, Sundays included.
Booking on live availability
Books against each doctor's current slots and confirms with the patient.
Last-minute cancellations, called out
When a doctor becomes unavailable, affected patients hear in time.
Follow-ups that keep people on time
Pre-visit reminders, and call-backs to patients who didn't show up.
Reminders for the next visit
Tracks follow-up visits the doctor recommends and reminds patients.
Many calls at once
Concurrent calls are answered in parallel. No queue, no hold music.
A person, when it matters
Emergencies go straight to your staff, and callers can ask for a call-back.
Outbound campaigns
Health camps, recalls and offers, in each patient's own language.
Your number, your routing
Works on your published number. Your forwarding rules stay as they are.
Switches language mid-call
Follows the caller from one language to another without starting over.
Your team’s view
A mobile ops app and web dashboard for the front desk, so nothing the assistant does is out of sight.
Safe by design
A receptionist, not a clinician.
1NFR runs the front desk and hands everything clinical to your team. Here is what it will not do.
Clinical questions are passed to your staff.
Urgent calls are escalated to a person straight away.
Patient details are written into your systems, not stored by 1NFR.
Hosted in India, end to end.
Going live
- Step 01Tell us how your desk works
We set up scripts, call routing, languages and any booking, CRM or ERP system the assistant writes into.
- Step 02Keep your number
Calls to your existing published number reach 1NFR. Your forwarding rules stay with you.
- Step 03Live in two working days
Your team follows every call from the ops app and web dashboard.
Plans
Pay for the minutes you use.
Every plan has the same sub-300 ms latency, real-time barge-in and all seven languages.
Good to know
- ₹300 per month for your dedicated phone number, charged on every plan.
- ₹4.20 per minute beyond your monthly bundle.
- Ops app and dashboard priced by clinic size.
- Booking, CRM or ERP integration: one-time setup fee, based on complexity.
Plan prices and the ₹300 phone-number charge are inclusive of GST.
Two ways to start
Call the line and book yourself an appointment.
+91 22 6423 2457Ask for a video call if you’d rather see us first.
Or talk to our team directly.
admin@oneinfer.ai +91 88979 48324 voice-clinics.oneinfer.ai Send us a message